Your comfort is our priority
I had a wonderful experience at royal Park Resort. From the moment I arrived, I received a warm and welcoming reception. The staff was extremely humble, polite, friendly, and professional. The food was absolutely delicious, and the overall ambience of the hotel was amazing. Everything was well-maintained and beautifully managed. I truly enjoyed my stay and appreciated the excellent hospitality. A beautiful hotel with great service, wonderful food, and a welcoming atmosphere. Highly recommended!
Fake 4 star hotel.. it’s not even 3 star.. It took me 35-40 min to find parking area as no one was there to help.. parking was full as they had marriage function.. no parking for those staying there.. I carried all my luggage to room and no one helped.. Rooms not clean and Worst buffet breakfast i ever had.. only 3-4 options. Not recommended for family stay
I am writing to express my severe dissatisfaction with my recent stay at Hotel Royal Park, Chandigarh, on the 20th of this month. Having booked my rooms a full month in advance, I expected a seamless check-in experience; however, the reality was entirely the opposite. Upon arrival at 1:00 PM, my group and I were made to wait for two hours despite our confirmed, long-standing reservation. To make matters worse, the staff’s lack of hospitality was evident from the start—despite multiple requests, we were not even offered basic drinking water while we waited. After an exhausting delay, our four rooms were provided one by one in a disorganized manner. The most concerning aspect of our stay, however, was the food quality. It was evident that the hotel served stale food (Paneer and Dal) during dinner that had been prepared earlier in the day. The Paneer had clearly gone bad due to the heat, emitting a noticeable foul odor. Given that my booking included a MAP plan, we expected fresh, hygienic meals. Instead, we were left with no choice but to pay extra at the hotel’s own restaurant just to have a fresh, edible meal. I ended up going to bed hungry that night, as the experience completely ruined our appetite. I chose not to switch hotels at that late hour to avoid disturbing my family, but the overall lack of professionalism and the disregard for guest health and basic service standards were unacceptable. I strongly advise fellow travelers to avoid this hotel. The management clearly prioritizes banquet functions over the comfort and safety of their residential guests. My stay was a total waste of money and a deeply frustrating experience.
We had one night stay at this place on our last day of family vacation, and it was very nice. The hotel itself is huge with plenty of rooms and banquet n all. Ours was upgraded to luxury room on the top floor which had an amazing view. The room was huge with all facilities. Our stay included buffet dinner and breakfast, which were also very nice. The restaurant was so big with cool ambience. The service was good and there is food parking place also. Highly recommended.